Payment Policy
Last updated: September 20, 2026
Accepted Payment Methods
We accept Visa, Mastercard, Shopify Pay, Google Pay and Apple Pay. Icons displayed at checkout reflect the available options.
Currency
All prices on our website are displayed in U.S. dollars (USD, $). Shipping is complimentary and no extra charges apply.
Charging Process
The full amount is authorized and charged upon order confirmation. We do not offer subscriptions, trials, or recurring billing, and we never retain complete card information.
Security
Transactions occur through an encrypted, PCI DSS compliant connection. Card details transfer directly to our payment processor and remain inaccessible to us. We never request card information by email, phone, or message.
Declined Payments
Please verify your card details, billing address, and available funds. If the issue persists, try an alternative payment method or contact your bank. You can also reach us at Support@Juliannasophia.com and we'll help you complete your order.
Temporary Authorizations
A failed payment may show a temporary authorization on your account, which typically clears within 3–7 business days. If you believe you were charged twice, email us with your order number.
Sales Tax
Tax is calculated at checkout according to applicable regulations based on your shipping address.
Refunds
Refunds are returned to the original payment method, in accordance with our Return & Refund Policy.
Contact Information
Email: Support@Juliannasophia.com
Hours: Monday–Friday, 8:00 AM – 5:00 PM (ET)
Julianna Sophia
Veyra Group
1427 Maple St, Fayetteville, AR 72701, USA
Support@Juliannasophia.com